Cx baji Privacy Policy

1 What information we collect

When you create an account and use our services on cx baji, we collect certain information. The purpose of this collection is to provide you with the best service, ensure account security, and meet legal obligations. cx baji never collects more information than is necessary.

Personal Data

• Full name, date of birth, and gender
• Email address & mobile number
• Home address and nationality
• National ID card, passport, or other government-issued ID details (for KYC verification)

Financial information

• Payment method details (bKash, Nagad, Rocket, etc.)
• Deposit & withdrawal history
• Transaction amount and time

Technical Information

• IP address & device information
• Browser type and operating system
• Login times, session duration, and click data
• Location data (only with your permission)

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2 How we use your information

Cx baji uses the data it collects only for specific purposes. Each use case is clearly outlined below so you have a complete picture of how your information is being used and why.

Data Type	Purpose of Use	Legal basis
Personal Identity	Account creation & KYC verification	Contractual obligations
Contact Information	Notifications & Support Contact	Legitimate Interest
Financial information	Deposit/withdrawal processing	Contractual obligations
Technical Information	Security Monitoring & Improvement	Legitimate Interest
Betting History	Responsible Gaming Monitoring	Legal obligations

Cx baji may use your information to send promotional offers — but only with your consent. You can opt out of marketing communications at any time.

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3 Data storage & security

Cx baji stores your data to the highest security standards. Our servers are protected with 256-bit SSL encryption and undergo regular security audits. Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.

• All data is stored on servers in an encrypted state.
• Staff access to data is limited and strictly controlled.
• Regular penetration testing and security audits are conducted.
• In the event of a data breach, users will be notified within 72 hours.
• Users are encouraged to keep two-factor authentication (2FA) enabled.

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4 Third Parties & Data Sharing

Cx baji never sells or rents your personal information. Limited data may be shared with trusted third parties solely to support service operations — and only to the extent necessary for them to fulfil their responsibilities.

• Payment Processor: To process transactions (e.g., bKash, Nagad gateway providers).
• Identity Verification Provider: For the KYC process.
• Law enforcement agencies: To comply with court orders or legal directives.
• Game software providers: Minimum data required for game operation.
• Anti-fraud system: For fraud prevention and platform security.

Cx baji has a data processing agreement with each third party that limits and governs how they may use your information.

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5 Cookie policy

Cx baji uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your experience.

Cookie types & purposes

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which pages are most used and to improve our services.
• Marketing Cookies: To show you relevant offers based on your preferences (subject to your consent only).

You can delete or manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features of the platform.

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6 Your rights

Cx baji believes every user should have full control over their own data. To that end, we guarantee the following rights:

• Right to know: You can find out exactly what data we hold about you.
• Right to Rectification: You can update any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data, subject to certain conditions being met.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to data portability: You can receive your data in a portable format.
• Right to object: You can object to marketing communications or specific types of processing.

To exercise any of these rights, contact the cx baji support team. All requests will be responded to within 30 days of receipt.

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7 Child Protection

Cx baji is an adults-only platform and is not intended for anyone under 18. We do not knowingly collect data from minors. Age is verified at registration, and any suspicious accounts are reviewed immediately.

If a parent or guardian believes their child has created an account on cx baji, please contact our support team immediately — we will take prompt action.

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8 International data transfers

As an international platform, cx baji may process your data on servers located in different countries. In every case, international data protection standards are strictly upheld.

• All data transfers are protected with encryption at all times.
• The same level of data protection applies regardless of where the data is processed.
• A data processing agreement is required when using third-party servers.

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9 Privacy policy updates

Cx baji may update this privacy policy when needed. For significant changes, you will be notified via your registered email or through a platform notification. The date of the latest update will always be shown at the top of the page.

• A minimum of 7 days' notice will be given before any major changes.
• Previous versions are archived and available upon request.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

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10 Contact & Complaints

For any questions, requests, or complaints regarding the privacy policy, please contact the cx baji support team. We take every matter seriously and aim to resolve issues promptly.

• Live Chat: Click the chat icon at the bottom right of any page on the platform.
• Email: [email protected] (responses are typically provided within 24 hours.)
• Support hours: Monday to Sunday, 24 hours a day.